Complaint Policy
Dispute Committee
KNMT
If you would like to discuss a dispute with us, we would like to hear from you as soon as possible. If you feel you can’t work it out with us you can refer to the KNMT’s complaint system. The KNMT complaints officer can offer assistance in resolving your complaint by advising and, if necessary, mediating between you and the dentist.
Information and accessibility
The Complaint Management Office is available on Monday, Tuesday, Wednesday and Friday between 11:00 a.m. and 6:00 p.m. On Thursdays, the office is closed.
Please send your email to: klachtbehandeling@ant-tandartsen.nl
The KNMT complaints procedure is in line with the Act on Quality, Complaints and Disputes in Healthcare (Wkkgz) and approved by the Consumers’ Association.
